Privacy Policy

When you join the fAIce pilot waitlist or submit an application, we may collect information you choose to provide, such as your:

• Name
• Email address
• Age or age range
• Country or region
• Phone number, if requested
• Device type
• General skincare interests or concerns
• Responses to pilot application questions
• Any other information you voluntarily provide through the website

We may also receive limited technical information when you visit the website, such as browser or device information and basic website usage information, depending on the technologies and analytics services used on the site.

The pilot application website is not intended for submitting skin photographs, medical records, Apple Health data, wearable data, or other sensitive health information unless we explicitly request it through an appropriate process. Please do not submit sensitive health information through general website forms.

We may use information collected through the website to:

• Review and manage applications for the fAIce pilot
• Determine eligibility for pilot participation
• Contact you regarding your application or participation
• Manage the pilot waitlist
• Send important information about fAIce and the pilot
• Understand interest in fAIce and improve our website and pilot program
• Maintain the security and integrity of our website
• Comply with applicable legal obligations

We will not use information submitted through the pilot application as permission to use your future fAIce app data, skin photographs, health information, or wearable information for unrelated purposes.

Participation in the fAIce app pilot will be subject to a separate consent and privacy process before those categories of information are processed.

If you separately choose to receive product news, launch announcements, or marketing communications from fAIce, we may use your contact information for those purposes.

You can unsubscribe from marketing communications at any time.

Operational communications relating to an application, pilot participation, security, or important service information may be treated separately from marketing communications.

We may use trusted service providers to help operate the website, host information, process forms, send communications, maintain security, and provide other necessary technical services.

These providers may process information on our behalf only as necessary to provide their services to fAIce and subject to applicable contractual and legal requirements.

We may also disclose information where reasonably necessary to comply with law, protect our rights or users, investigate fraud or security issues, or respond to valid legal requests.

We do not sell personal information submitted through the fAIce pilot application to data brokers or advertisers.

Submitting an application or joining the fAIce waitlist does not automatically enroll you in the fAIce app pilot.

If you are invited to participate, you will receive additional terms, privacy information, and consent choices before using pilot features that process information such as skin photographs or skin-related information.

Where optional integrations or activities require separate permissions or consent, those choices will be presented separately.

We retain website and pilot-application information only for as long as reasonably necessary for the purposes described in this Policy, including administering the pilot, maintaining appropriate records, resolving disputes, protecting security, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Depending on where you live, you may have rights regarding your personal information, which may include rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where processing is based on consent.

To make a privacy request, contact us using the privacy contact information provided below.

We may need to verify your identity before fulfilling certain requests.

fAIce may receive interest and pilot applications from individuals in different countries.

Where personal information is transferred or processed internationally, we will take steps appropriate to the nature of the information and applicable legal requirements.

Availability of the pilot in a particular country does not necessarily mean that all future fAIce services or features will be available in that jurisdiction.

The current fAIce pilot is intended for adults aged 18 years or older. Please do not submit a pilot application if you are under 18.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, storage system, or online service can be guaranteed to be completely secure.

The website may contain links to or use services operated by third parties. Their processing of information may be governed by their own privacy policies and terms.

We may update this Privacy Policy as fAIce and the pilot evolve.

When appropriate, we will update the “Last updated” date and provide additional notice of material changes.

For questions about this Privacy Policy or requests concerning your personal information, contact:

fAIce
Privacy inquiries: hello@faiceskin.com